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Warranty and Services Policy

Limited Lifetime Warranty

Furnace Bay Rods are carefully constructed and inspected to insure the highest quality and reliability. It is important to note that warranty failures likely will happen due to outside influence rather than a defect in the rod or workmanship.

Furnace Bay Rods carry a limited warranty for the lifetime of the original owner. Any failures due to manufacture defect, defect in materials or construction, Furnace Bay Rods will, at it’s discretion, repair or replace the rod at no cost. ** Damage due to abuse, misuse, neglect, or normal wear and tear can be repaired or replaced for a fee. An estimate will be given before repair or replacement is initiated.

For Warranty Info and Instructions Furnace Bay

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*** Furnace Bay Rods and Associates are not liable for any consequential or incidental damages due to rod failures.

Damaged Goods

Any claim for product damaged in transit or during shipment must be made to Furnace Bay Rods within 10 days of receipt of goods.

Shipping Discrepancies

Claims for product discrepancies must be made to Furnace Bay Rods within 10 days of receipt of goods.