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Warranty
and Services Policy
Limited
Lifetime Warranty
Furnace
Bay Rods are carefully constructed and inspected to insure the
highest quality and reliability. It is important to note that
warranty failures likely will happen due to outside influence
rather than a defect in the rod or workmanship.
Furnace
Bay Rods carry a limited warranty for the lifetime of the original
owner. Any failures due to manufacture defect, defect in materials
or construction, Furnace Bay Rods will, at its discretion,
repair or replace the rod at no cost. ** Damage due to abuse,
misuse, neglect, or normal wear and tear can be repaired or replaced
for a fee. An estimate will be mailed before repair or replacement
is initiated.
Dealers
are not required to replace or repair warranty claims. Claims
must be handled between the factory and the consumer. Rods should
be properly packaged and sent to:
Furnace
Bay Angling Products, LLC
2057 Pulaski Highway, Suite #3
North East, MD 21901
If
you have not filled out and sent in a Warranty card a copy of
the store receipt showing date of the purchase and $20.00 for
return shipping should accompany all claims. A completed Warranty
card on file is not mandatory but will eliminate conflicts to
who is the original owner.
***
Furnace Bay Rods and Associates are not liable for any consequential
or incidental damages due to rod failures.
Damaged
Goods
Any
claim for product damaged in transit or during shipment must be
made to Furnace Bay Rods within 10 days of receipt of goods.
Shipping
Discrepancies
Claims
for product discrepancies must be made to Furnace Bay Rods within
10 days of receipt of goods.
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